How to Track Your Shipment in Real-Time

Last updated February 18, 2025

How Shipment Tracking Works

Shipment tracking allows you to monitor the movement of your package from the warehouse to your doorstep. Using a tracking number, you can get real-time updates on your shipment’s location, estimated delivery time, and any possible delays.

Steps to Track Your Order

  1. Find Your Tracking Number
  • You’ll receive a tracking number via email or SMS once your order is shipped.
  • If you ordered from an online store, you can also find it in your order details.
  1. Enter the Tracking Number
  • Go to the logistics provider’s website or mobile app.
  • Enter your tracking number in the search bar and click "Track."
  1. Check the Status Updates
  • Order Confirmed – The shipment is prepared for dispatch.
  • In Transit – The package is moving between warehouses or transportation hubs.
  • Out for Delivery – Your package is on its way to your location.
  • Delivered – The package has arrived at the destination.

Common Tracking Issues and Solutions

IssuePossible CauseSolution
Tracking number not foundDelay in system updatesWait a few hours and try again
No updates for a long timeCustoms clearance or transit delayContact customer support for more details
Package marked as delivered but not receivedMisdelivery or left at the wrong locationCheck with neighbors or contact the courier

FAQs

  1. How often is tracking updated? Tracking updates depend on the carrier but usually occur every few hours.
  2. Why does my package show "In Transit" for a long time? It may be due to customs processing, weather conditions, or logistics delays.
  3. Can I change my delivery address after shipping? Some carriers allow address changes before the package reaches the final delivery hub.
  4. What if I lost my tracking number? Check your email or contact the retailer/logistics provider for assistance.
  5. What should I do if my package is delayed? Check the tracking updates and contact the courier if there is no progress for several days.

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