How to File an Insurance Claim Online
Last updated February 18, 2025
Filing an insurance claim shouldn’t be complicated. Whether it’s health, vehicle, property, or life insurance, our streamlined online process ensures quick approvals and minimal paperwork.
Steps to File Your Claim
📝 1. Log in to Your Account
- Visit the Claims Section on our website or app.
- Select the type of insurance policy you’re claiming for.
📄 2. Submit Required Documents
- Upload relevant documents such as:
- Medical bills for health claims
- Police reports for vehicle claims
- Damage assessment reports for property claims
- Death certificate (for life insurance claims)
📆 3. Review and Confirm
- Verify the details before submission.
- If needed, add any additional supporting documents.
🚀 4. Claim Processing & Approval
- Our team will review your submission and update you via SMS or email.
- Processing times depend on the claim type but usually take 5-7 business days.
💰 5. Receive Your Settlement
- Once approved, your claim amount is transferred to your registered bank account.
- You can track claim status in the "My Claims" section.
FAQs
- How long does it take to process a claim?
- Most claims are processed within 5-7 business days, but complex cases may take longer.
- What if my claim is rejected?
- You will receive an explanation. If eligible, you can appeal or submit additional documents.
- Do I need to visit a branch to file a claim?
- No, the entire process can be done online.
- Can I check my claim status?
- Yes, go to "My Claims" in your account or check your email for updates.
- What happens if I submit incorrect documents?
- Your claim may be delayed or rejected. Ensure all information is accurate before submission.
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