Understanding User Roles & Permissions

Last updated February 18, 2025

Why User Roles Matter

In a SaaS environment, different users need different levels of access. Assigning roles properly ensures security, prevents accidental changes, and keeps operations smooth.

Available User Roles & Access Levels

Most SaaS platforms offer role-based access control (RBAC). Here’s a breakdown:

RolePermissions
OwnerFull control, billing, and account management.
AdminManage team members, settings, and integrations.
EditorModify content and settings but no billing access.
ViewerRead-only access to reports, dashboards, and files.

How to Assign or Change Roles

  1. Go to Settings > Team Management.
  2. Select a user from the list.
  3. Click "Edit Role", choose the appropriate level, and save changes.
Note: Changes take effect immediately. Admins cannot modify owner-level permissions.

Restricting Access to Sensitive Information

For additional security, you can:

✔ Enable Two-Factor Authentication (2FA) for critical roles.

✔ Restrict data exports to Admins only.

✔ Monitor activity logs to track changes made by users

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